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This article provides an overview of the Ion Layer refund and return policies. For information on canceling your ongoing subscription, please visit view How to Cancel your Ion Layer Subscription in the FAQ’s or login to your subscription management portal here.
Ion Layer offers a no questions asked 30 day refund policy for one time purchases and a cancel or refund anytime for the membership charge on your first month of Ion Layer. After receiving your first kit, no refunds are permitted for any recurring, return, or subscription orders once it ships due to the fact that Ion Layer Kits are by prescription only and once shipped cannot be returned. If you aren't satisfied with your experience, let us know at firstname.lastname@example.org.
If you're still waiting for your order to be shipped and want to cancel your entire membership, plus shipment, you can cancel the shipment at any time by emailing us at email@example.com.
Ion Layer is unable to accept returns of any products as each order is prescribed specifically to each member by our partner pharmacy and cannot be redistributed. In the event of a refund or cancellation, you may keep or dispose of your Ion Layer kit. Remember, prescription products used in the Ion Layer program may not be shared, resold or redistributed under any circumstances.
Further information and reading:
- How to Cancel your Ion Layer Subscription? Email us at firstname.lastname@example.org or log in to your subscription management portal and pause or cancel your subscription there.
- How to Delay Your Next Ion LayerShipment? Email us at email@example.com
Last updated: May 5, 2022